Please read them carefully as you will be bound by them:

Last update: July 21st, 2026.

This agreement describes the general terms and conditions (hereinafter, the “Terms and Conditions”) that regulate the use of the set of digital media made available to the users of the said media (hereinafter, the “Users”) by the company called Hijos del Sendero, S.A.P.I. de C.V. (hereinafter, “Aire Libre and/or the Holder”), through the Website located at: https://airelibre.earth/ (hereinafter, the “Website”). The Website is called “Aire Libre”, and may be accessed through any Internet browser. Any person wishing to access or use the Website and/or any of the Services offered therein (as such term is defined below) may do so subject to these Terms and Conditions.

1. General Data of the Holder

Hijos del Sendero, S.A.P.I. de C.V. is a company legally incorporated and validly existing under the laws of the United Mexican States (“Estados Unidos Mexicanos”), fully empowered in accordance with its corporate purpose to provide the services detailed in these Terms and Conditions.

The present Terms and Conditions are directed to clients of Hijos del Sendero, S.A.P.I. de C.V. and/or any of its controlling entities, subsidiaries and/or affiliates that use the Website and/or any other extension of the platform owned by Hijos del Sendero, S.A.P.I. de C.V.

2. Definitions

a. Privacy Notice: Refers to the privacy notice of Aire Libre, drafted in terms of article 28 of the Regulations of the Federal Law for the Protection of Personal Data in Possession of Private Parties (“Ley Federal de Protección de Datos Personales en Posesión de los Particulares”), and article thirty-eighth of the Privacy Notice Guidelines (“Lineamientos del Aviso de Privacidad”), by means of which the User expressly grants or denies the processing of his/her personal data.

b. Aire Libre: The company named Hijos del Sendero, S.A.P.I. de C.V. and/or any controlling entities, subsidiaries and/or affiliates of Hijos del Sendero, S.A.P.I. de C.V.

c. Website: All digital media, people and physical means made available to the User in order to promote the Services, in accordance with these Terms and Conditions.

d. Parties: Refers jointly to Aire Libre and the User.

e. Participant: Refers to the natural persons who are registered as participants in the booking of Experiences or those persons who will participate in the contracted Experience through the Website.

f. Services: Set of services offered by Aire Libre in compliance with these Terms and Conditions, comprised by the activities set forth in Clause Four of these Terms and Conditions, as well as the use of the Website.

g. User: Refers to any natural person who wishes to acquire rights and obligations with Aire Libre in relation to the Services offered by Aire Libre.

h. Validity: Shall have the meaning set forth in Clause 11 of these Terms and Conditions.

i. WeTravel: Refers to the “www.wetravel.com” booking management and payment processing platform used by Aire Libre for the booking of Experiences.

j. La Familia: Refers to Aire Libre’s community of returning Participants. Any natural person who has previously participated, at any time, in an Experience organized by Aire Libre — whether a Public Experience or a Private Experience — shall automatically and permanently be considered a member of La Familia for purposes of these Terms and Conditions.

k. Public Experience: Refers to any Experience offered through the general catalog of the Website, in accordance with Clause 5.1, and booked individually by a User through the standard booking process described in Clause 5.2, as opposed to a Private Experience.

l. Private Experience: Refers to any Experience booked under the Group Reservations process for Crews, Clubs or Communities described in Clause 5.12, and/or any Experience governed by the Aire Libre Crews & Clubs Terms and Conditions.

3. Acceptance of Terms and Conditions

The access and/or use of the Website, and/or any other extension of the platform owned by Aire Libre, implies the acceptance by the User of all the clauses and policies established in these Terms and Conditions. Likewise, by using the Website, the User will be communicating with Aire Libre through electronic means, and therefore agrees to receive communications under this modality using various mechanisms such as email, notices, phone calls and WhatsApp (software made available by WhatsApp, LLC., hereinafter, “WhatsApp”). By virtue of the foregoing, the User acknowledges that the forms, contracts, notices, messages, and any type of notification and/or communication sent by electronic means satisfy any legal requirement and have full legal effects and validity.

Any person who does not accept these Terms and Conditions, which are mandatory and binding, must refrain from using the Website and/or any other extension of the platform owned by Aire Libre.

4. Services

Aire Libre offers Customers and/or Users, through the Website, the possibility to access and/or acquire services consisting of experiences that may include, but are not limited to, the following activities (hereinafter, the “Experiences”):

1. Planning of trips and retreats;

2. Planning and management of sports activities;

3. Planning and management of recreational, social and cultural activities;

4. Planning and management of culinary activities;

5. Booking of accommodations;

6. Booking of means of transportation at the Experience site;

7. Specialized guides at each destination; and

8. Photography services.

The User accepts and acknowledges that the activities listed in this Clause may vary in each of the Experiences offered by Aire Libre. Therefore, the User must review on the Aire Libre Website which activities are included in the Experience that the User wishes to book.

5. Operation of the Website and General Conditions

5.1 Catalog of Experiences

In case the User wishes to contract an Experience offered by Aire Libre, he/she may do so by entering the Website. Once logged in, the User must select the “Experiences” tab, where the User may view the catalog of Experiences that are available at that moment.

The Experiences will be catalogued in one of the following categories: (i) Retreats; and (ii) Getaways, depending on the duration of each Experience.

The User must select the Experience he/she wishes to hire. Once selected, he/she will be redirected to the specific page of each Experience, where he/she will find the information and specifications of the selected Experience, including but not limited to: (i) information regarding accommodation; (ii) itinerary of the Experience; (iii) a recommended list of items for the trip; (iv) a list of services and resources included and/or not included by Aire Libre within the Experience; (v) specifications of the Experience; and (vi) relevant informative notes about the Experience.

5.2 Booking of Experiences

To book an Experience, the User must select the “Book Now” button within the specific page of each Experience.

Bookings for Experiences will be made through the WeTravel platform, through which the User must complete the information requested in accordance with the following:

(I) Choose Package: The User selects, from the designated options, the package he/she wishes to contract. The packages may vary depending on the Experience selected by the User. Likewise, the User must select the form of payment, either by means of deferred payments or full payment, in accordance with Clause Seven.

(II) User and/or Participant Information Questionnaire: The User must answer the questionnaire presented through WeTravel, which will contain, but is not limited to: (a) contact information of the person making the payment for the Experience; (b) contact information of the person(s) who will participate in the Experience; and (c) general information of the Participants in the Experience, including diet, travel insurance information, medical insurance information, emergency contact, references, Covid-19 vaccination status and additional notes.

In case the package selected by the User corresponds to more than one Participant, the User must enter the contact information of the second Participant, who will be responsible for entering all of his or her information in the questionnaire.

Likewise, in case the User wishes to continue with the payment process for the Experience, he/she must check the boxes for: (1) acceptance of responsibility and image rights; and (2) truthfulness of information.

(III) Payment: Once the questionnaire has been answered, the User must enter the payment information in accordance with Clause Seven of these Terms and Conditions.

(IV) Confirmation: Once the booking of the Experience is confirmed through WeTravel, WeTravel will automatically send the purchase information to the email indicated by the User, in accordance with the WeTravel Terms and Conditions.

Likewise, Aire Libre will send to all Participants registered in the booking process an email with the specifications and information of the booked Experience to the email indicated by the User within 72 (seventy-two) hours following receipt of the purchase notification.

The User and/or Participant accepts and acknowledges that his/her Experience will be considered booked only at the moment Aire Libre sends the confirmation email to the email address indicated in the booking.

By making the booking of any Experience, the User accepts and agrees, in his/her own right and on behalf of any Participant included in the booking, to comply with the Terms and Conditions of Aire Libre and the Terms and Conditions of WeTravel, including those persons who are minors and/or suffer from any type of disability.

Aire Libre reserves the right to refuse any booking at its sole discretion.

(V) Minimum and Maximum Participation: The User accepts and acknowledges that the Experiences offered by Aire Libre have a minimum number of Participants necessary to carry out the Experience. Therefore, the booking of an Experience does not guarantee the execution of the same.

An Experience is considered “booked” once Aire Libre sends the confirmation email. However, an Experience will only be considered “confirmed” once the minimum number of Participants has been reached. Until then, the Experience remains subject to confirmation.

In case the Experience booked by the User does not comply with the minimum number of registered Participants, the Experience will not be carried out and Aire Libre will notify the Participant of such situation at least 30 (thirty) calendar days in advance. The Participants may request reimbursement in accordance with Clause 7.6.2.

Likewise, all Experiences will have a maximum number of Participants established in the specifications of each Experience through the Website. If a User wishes to reserve an Experience that already has the maximum number of Participants registered, he/she will not be able to acquire or reserve such Experience. In this case, the User may register on the corresponding waiting list.

(VI) Signing of Liability Release Letter: Prior to the start of the Experience, Aire Libre will provide the Participants with a liability release letter through digital and/or physical means, which must be signed with name and signature by each Participant. The User and/or Participants accept and acknowledge that they may not, for any reason whatsoever, participate in the Experiences without having previously signed the liability release letter provided by Aire Libre.

5.3 Follow-up

Aire Libre will send a follow-up email to the Participants no later than 72 (seventy-two) hours after sending the booking email. Such email may include, but is not limited to, the itinerary of the Experience, relevant information about flights and general recommendations for the Experience. Aire Libre may also arrange follow-up video calls with the Participants, as well as access to a WhatsApp group in order to have direct communication between the Participants and Aire Libre staff.

Aire Libre strongly recommends that Participants refrain from purchasing flights or making non-refundable travel arrangements until the Experience has been officially confirmed. In case Participants decide to purchase flights or make travel arrangements before official confirmation, Aire Libre recommends ensuring that such arrangements are fully flexible and/or refundable.

Aire Libre will not be responsible to the User and/or the Participants for any type of booking and/or purchase of travel tickets to the place of the Experience made by the Participants.

5.4 Arrival at Destination and Start of the Experience

Aire Libre will provide an itinerary to the Participants, either through the Website in the page of the booked Experience or through email communications.

Participants must arrive in accordance with the itinerary and departure times provided by Aire Libre in order to guarantee correct participation in the Experience.

Aire Libre shall not be liable in any way in the event that, for any reason, the Participant does not arrive on time at any stage of the Experience. Likewise, the Participant accepts and acknowledges that he/she will be solely responsible for covering any and all expenses incurred due to non-compliance with the itinerary and schedules established by Aire Libre for each Experience.

Additionally, in the event that, as a result of the Participant’s failure to comply with the itinerary, any effect on the execution of the Experience is caused, either with respect to logistics or resulting in an expense for Aire Libre and/or any Participant, the Participant who generated such effect shall cover any additional cost and/or expense generated by his or her non-compliance.

Aire Libre reserves the right to modify the itinerary and program of the Experience due to any circumstance that may affect its development. Participants acknowledge and accept that itineraries may be adjusted due to weather conditions, safety concerns, logistical constraints, or operational needs. Such changes do not entitle the Participant to any compensation or refund.

5.5 Availability

The User may only acquire Experiences that are available at that moment through the Website.

In case the User wishes to purchase an Experience that is not available at that moment, Aire Libre may offer the option of registering on a waiting list, which has the purpose of registering potential Participants and notifying them when such Experience becomes available.

5.6 Purchase of Travel Insurance

Aire Libre recommends that all Participants purchase travel insurance in order to protect themselves against any unforeseeable circumstance, including but not limited to cancellations, delays, emergencies, loss of luggage and any other unforeseeable event.

Likewise, the User and the Participants accept and acknowledge that the contracting of travel insurance is an exclusive decision of the User and the Participants. Therefore, Aire Libre shall not be responsible for the contracting of any type of insurance, including travel insurance, in favor of any User and/or Participant.

5.7 Health Conditions

In order to participate in the Experiences, the Participant must provide all medical and health information requested at the time of booking. Likewise, in case of having any medical condition, illness, pregnancy, disability and/or any other physical or mental condition that affects his/her ability to travel or participate in any Experience, he/she must inform Aire Libre’s personnel prior to the beginning of the Experience.

In case of failure to notify the above, Aire Libre is not responsible and reserves the right to refuse participation or cancel the booking. In this case, the cancellation fees established in Clause 7.6 of these Terms and Conditions shall apply.

Aire Libre informs the User that it is possible that the Experiences offered may not be suitable for certain people, depending on various factors, such as age, physical or psychological condition, mobility, disability, pregnancy and/or any other condition. It is the responsibility of the User to review the itinerary and description of the Experience, as well as to make the necessary consultations to assess his/her participation.

Aire Libre reserves the right to refuse the participation of pregnant women with a pregnancy period of more than 24 weeks, or Participants with specific medical conditions, in order to ensure the safety and well-being of the Participants.

The User and/or Participants agree and acknowledge that Aire Libre will not provide any Participant with special facilities and/or accommodations unless expressly agreed in writing.

5.8 Medical and Accident Insurance

The User and/or Participants agree that medical facilities may vary among the different destinations where the Experiences take place. Therefore, Aire Libre shall not be responsible for guaranteeing the availability of medical and/or emergency services at each location. It is the responsibility of the Participant to verify the services available near the corresponding location.

The Parties agree that the booking of Experiences in no case includes the hiring of medical insurance. Aire Libre strongly recommends the User and/or Participants to contract medical insurance.

Aire Libre recommends all Participants consult their doctor, health personnel and/or insurance company before attending the Experience.

Aire Libre will not be responsible for any additional costs and/or expenses related to transportation, medical care and treatment derived from any accident suffered during the Experiences. The User and/or Participant assumes full responsibility for such expenses.

In the event that, during an Experience, the Participant suffers an accident that limits and/or renders impossible his/her capacity and/or use of reason, and Aire Libre is unable to contact the emergency contact indicated by the Participant, by accepting these Terms and Conditions, the Participant authorizes any medical treatment and/or medical attention, without limitation, in order to safeguard his/her integrity and state of health.

Participants will be solely responsible for having their medications for any medical condition they suffer from at the time of the Experience.

5.9 Authority

Aire Libre and/or the local operator will be in charge of making decisions during the Experience. Therefore, Aire Libre reserves the right to prohibit any Participant from continuing in the Experience, without the right to reimbursement of any amount, in the event that the actions taken by the Participant put at risk the safety and well-being of the rest of the Participants, the environment, any third party and/or the Participant him/herself. Likewise, Aire Libre reserves the right to temporarily or permanently prohibit the participation of any person in its Experiences.

5.10 Travel Documents

Aire Libre recommends the Participant have a valid passport for entry into the destination of the Experience. It also recommends the Participant verify the additional immigration requirements of the country where the booked Experience will take place.

5.11 Third-Party Services

Aire Libre will carry out the contracted Experience as indicated on the Website. However, for this purpose, it may use services provided by local third parties in each destination. Therefore, the User and/or Participant accepts that he/she must abide by the terms and conditions of each third party with which Aire Libre collaborates for the provision of services and the Experience.

5.12 Group Reservations for Crews, Clubs or Communities

5.12.1 Definitions

For the purposes of this Clause, the following definitions shall apply:

Crew/Club/Community: Any formal or informal grouping of natural persons who share the common interest in the regular practice of a physical activity, with the principal objective of participating jointly in activities related to such practice. This definition includes, but is not limited to, groups denominated as sports teams, sports associations, training collectives or any other denomination that complies with the substantial elements described herein.

Physical Activities: Any form of bodily movement involving energy expenditure, including, but not limited to, athletics, cycling, swimming, hiking, climbing, yoga, pilates, functional training, team sports and any other discipline that promotes physical well-being through exercise.

5.12.2 Booking Process

To proceed with an organized Experience for a Crew, Club or Community, Aire Libre will create a dedicated registration page on WeTravel and share it with the designated group leader. From that date, the following conditions will apply.

5.12.3 Deadlines and Minimum Participants

If the start date of the Experience is more than 4 (four) months from the date of creation of the WeTravel page, the group will have 45 (forty-five) calendar days to reach a minimum of 10 (ten) Participants, each with at least a 10% (ten percent) deposit of the total price of the Experience. This deposit is required to secure reservations with suppliers such as accommodations and local operators.

If the start date of the Experience is less than 4 (four) months from the date of creation of the WeTravel page, the group will have 15 (fifteen) calendar days to meet the same minimum Participant and deposit requirements.

5.12.4 Minimum Preparation Time

Aire Libre requires a minimum of 60 (sixty) calendar days between the date the WeTravel registration page is created and shared and the start date of the Experience. Aire Libre will not offer or guarantee Experiences with less than 60 (sixty) calendar days of preparation time.

5.12.5 Extension of the Deadline, Postponement or Cancellation

If the minimum number of Participants is not reached by the applicable deadline, Aire Libre may, at its discretion, extend the deadline for up to an additional 30 (thirty) calendar days, depending on current interest and feasibility in relation to the start date of the Experience. The decision to extend the deadline, as well as the new deadline, will be communicated to the group leader by email within 3 (three) to 5 (five) business days after expiration of the original deadline.

If the minimum is still not reached at the end of the extended deadline, Aire Libre will postpone or cancel the Experience. In case of cancellation by Aire Libre, the provisions of Clause 7.6.2 shall apply.

5.12.6 Closing of Reservations

Reservations for Experiences generally close 45 (forty-five) calendar days prior to the start date of the Experience. Exceptions may be made by Aire Libre in special circumstances, including but not limited to:

a. When the group is within one or two Participants of reaching the minimum number required to operate the Experience, and the group leader has confirmed that additional Participants are expected to register within no more than 7 (seven) calendar days; or

b. When the logistical and operational conditions at the time allow for the inclusion of additional Participants without affecting the quality, schedule or cost of the Experience.

In such cases, Aire Libre will notify the Participants as soon as possible of the new closing date.

6. Release of Liability

By accepting these Terms and Conditions, the User and/or Participant of the Experiences totally and absolutely releases Aire Libre from any liability in relation to the following:

a. Aire Libre shall not be responsible for the contracting of medical insurance, travel insurance and/or any other type of service provided by insurance companies for the contracting of an Experience.

b. Aire Libre shall not be responsible for booking any flights on behalf of the Participants, either inbound or outbound to the destination of the Experience.

c. Aire Libre will not be responsible for any expense, cost, damage or harm caused to the Participant in case the Participant decides to abandon the current Experience at his/her own risk.

d. Aire Libre shall not be liable for any damage, harm and/or the safety of the Participant in case Aire Libre or any local operator cancels the current Experience and the Participant decides not to follow the instructions of Aire Libre or the local operator.

e. Aire Libre shall not be liable for any damage, harm and/or the safety of the Participant in the event that the Participant decides to participate in any activity that is not part of the Experience or is not organized by Aire Libre or the local operator.

f. It is the responsibility of the User and/or Participant to corroborate the immigration requirements of the country of destination of the Experience and to have the immigration documents and any other additional requirements necessary for entry into the destination country. Aire Libre will not be responsible for guaranteeing entry of the Participant into the destination country.

g. It is the responsibility of the User and/or Participant to know the laws, customs and currency of the destination country. Aire Libre shall not be liable in case the actions of the Participant result in an act considered incorrect, illegal and/or criminal by the authorities of the destination country.

h. It is the responsibility of the User and/or Participant to know the risks of visiting the places where the Experiences will take place, derived from geographic location, climate, political and religious context and culture of the place. The User and/or Participant is solely and exclusively responsible for familiarization with the destination of the Experience.

i. The User and/or Participant releases Aire Libre from liability in the event of any damage or harm caused by any third party with whom Aire Libre collaborates in the course of the Experience.

j. Aire Libre shall not be liable in case the program and/or itinerary of the Experience is cancelled or modified in order to safeguard the integrity of the Participants and collaborators.

k. Aire Libre will not be liable in case of additional costs and expenses for the Participants derived from delays, flight changes and/or inefficiencies in any other service, including those derived from strikes, accidents, illnesses, damages, negligence, bad weather, war and/or changes in itineraries.

l. Aire Libre shall not be liable for any accident or death resulting directly or indirectly from the Participant’s negligence, acts of third parties or acts of God or force majeure.

The User and/or Participant agrees to hold harmless Aire Libre from any claim that may be made against it by reason of or in connection with any act or omission made by the Participant, including any breach of these Terms and Conditions. The User and/or Participant agrees to indemnify and hold harmless Aire Libre, including but not limited to its respective shareholders, directors, managers, officers, representatives, agents and employees, for any claim or demand, including legal fees and costs, and agrees to reimburse Aire Libre for any amount incurred for these concepts.

7. Consideration

In the event that the User wishes to access and/or acquire any Experience offered by Aire Libre on the Website, the User must pay the corresponding consideration in accordance with the following:

7.1 Price

The price that Aire Libre offers for each Experience found on the Website will be the one established on the Website at the time of booking the Experience, in accordance with Clause 5.2 of these Terms and Conditions.

The price of each Experience will be variable based on the type of Experience and season, as well as market conditions, demand and availability.

The User accepts and acknowledges that any discount and/or price reduction with respect to the booked Experience that comes into effect after the time of contracting will not be applicable retroactively.

Likewise, Aire Libre shall not be responsible for any additional charges generated by the exchange rate applicable at the time of purchase, or for any fees and/or commissions imposed by any intermediary in the payment process.

7.2 Method of Payment

Payment for the Experiences must be made through the WeTravel platform, which uses Stripe as a payment processing system. The User must follow the payment process and fill in or verify the information requested. Prior to payment, the User may modify the data entered.

The User may use Visa, Mastercard and American Express credit or debit cards, or a U.S. checking account as a means of payment.

Payment will be subject to verification and authorization by the issuing entity of the means of payment. In case of lack of verification or authorization, Aire Libre shall not be liable for failure to provide the Services.

7.3 Time of Payment

Aire Libre offers the following methods of payment for an Experience:

a. Full Payment: The User may pay the total amount of the Consideration at the time of booking the Experience.

b. Deferred Payments: The User must make a payment of 10% (ten percent) of the Consideration at the time of booking and, subsequently, Aire Libre will automatically charge the following payments on the dates assigned by Aire Libre at the time of booking.

In the event that, at the time of booking under the Deferred Payment modality, one or more payments are already due, the User must make payment of all amounts already due at the time of booking.

In case Aire Libre does not receive the corresponding payments on the established dates, Aire Libre reserves the right to cancel the booking and retain the amounts paid by the User.

Likewise, in the event that the total amount of the Consideration has not been paid at least 30 (thirty) calendar days prior to the start date of the Experience, Aire Libre reserves the right of admission of the Participants.

7.4 Invoicing

The User may request issuance of the corresponding invoices with respect to payments made, for which he/she must follow the instructions established on the WeTravel platform. The invoices will be sent to the email address provided by the User at the time of booking.

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7.5 Promotions and Discounts

Aire Libre may, at its sole discretion and at any time, provide discount codes to Users, which may be used during the term specified in each coupon and/or promotion through WeTravel, following the instructions provided by Aire Libre.

The User accepts that the application of any discount shall be entirely at the discretion of Aire Libre. Aire Libre shall not be obliged at any time to apply discounts to the Consideration payable by the User for the provision of the Services.

7.5.1 2027 Discount Tiers for Public Experiences

For Public Experiences with a start date in calendar year 2027, Aire Libre may make available, on a per-Experience basis, a limited number of discounted spots, assigned strictly on a first-come, first-served basis to the Participants who complete the corresponding booking and payment process, as follows:

a. 3 (three) spots at 20% (twenty percent) off, reserved exclusively for Participants who qualify as members of La Familia (the “La Familia” tier);

b. 2 (two) spots at 15% (fifteen percent) off, available to any User; and

c. 3 (three) spots at 10% (ten percent) off, available to any User.

Once the corresponding number of discounted spots for a given Public Experience has been booked and paid for, any remaining spots for that Experience will be offered at full price, without exception.

Eligibility for the La Familia tier described in paragraph (a) above is subject to verification by Aire Libre based on its booking records. If a Participant claims a La Familia spot without qualifying as a member of La Familia, Aire Libre reserves the right, at its sole discretion, to (i) request evidence of prior participation, (ii) recalculate and charge the difference between the discounted price and the otherwise applicable price, or (iii) cancel the corresponding booking, subject to a refund of amounts paid net of any costs already incurred by Aire Libre.

Only one discount may be applied per spot. Discounts under this Clause 7.5.1 are not combinable with any other discount, promotion, coupon and/or credit issued by Aire Libre, are subject to availability, and apply exclusively at the time of booking. In accordance with Clause 7.1, these discounts are not applicable retroactively to Experiences already booked.

Aire Libre reserves the right to modify, suspend, extend or discontinue the discount tiers described in this Clause 7.5.1, in whole or in part, at its sole discretion and at any time, without prior notice and without liability to Aire Libre.

In the event that a Participant who has booked a discounted spot subsequently cancels his/her booking in accordance with Clause 7.6, any applicable refund and/or credit shall be calculated based on the actual amount paid by the Participant, and Aire Libre may, at its sole discretion, make the corresponding spot available again at the applicable discount to another Participant.

7.5.2 Non-Applicability to Private Experiences

The discount tiers described in Clause 7.5.1 apply exclusively to Public Experiences and shall not apply, under any circumstance, to Private Experiences. No discount applicable to a Public Experience may be transferred, applied or extended to a Private Experience, or vice versa.

Notwithstanding the foregoing, the Team Captain of a given Crew, Club or Community may, exclusively at his/her own discretion and subject to prior written agreement with Aire Libre, choose to extend a discount to the members of his/her Crew, Club or Community. Any such discount shall be separately negotiated and documented in writing between the Team Captain and Aire Libre, shall not be governed by Clause 7.5.1, and shall not create any precedent or obligation for Aire Libre with respect to any other Crew, Club, Community or Private Experience.

7.6 Cancellations and Refunds

7.6.0 Cooling-Off Period

The User may request a full refund with a 0% cancellation fee within 7 (seven) calendar days from the date of booking, provided that the request is made at least 30 (thirty) calendar days prior to the start date of the Experience.

7.6.1 Cancellation by the Client

In the event that the Client decides to cancel an Experience subsequent to its booking, such cancellation shall be governed by the following terms:

a. Experiences with a duration of 4 (four) or more days:

Notification period	Cancellation fee charged by Aire Libre
Within 7 calendar days of booking	0% cancellation fee, subject to Clause 7.6.0
120 calendar days or more before the start date	0% of the total cost of the Experience
Between 119 and 61 calendar days before the start date	30% of the total cost of the Experience
Between 60 and 31 calendar days before the start date	60% of the total cost of the Experience
Between 30 and 0 calendar days before the start date	100% of the total cost of the Experience

b. Experiences with a duration of 3 (three) days or less:

Notification period	Cancellation fee charged by Aire Libre
Within 7 calendar days of booking	0% cancellation fee, subject to Clause 7.6.0
90 calendar days or more before the start date	0% of the total cost of the Experience
Between 89 and 31 calendar days before the start date	60% of the total cost of the Experience
Between 30 and 0 calendar days before the start date	100% of the total cost of the Experience

All periods are calculated in calendar days.

In case of cancellation, any applicable cancellation fees, non-refundable deposits, third-party costs already incurred, payment processing fees and outstanding commissions may be deducted from the refund.

7.6.2 Cancellations by Aire Libre

If the Experience is not confirmed due to not reaching the minimum number of Participants, all payments made by the User will be fully refunded with no penalties.

In the event that Aire Libre cancels an Experience for reasons other than failure to reach the minimum number of Participants, the User may take one of the following actions:

I. Request the transfer of the amount paid to a different Experience, up to two times, as long as the transfer request is made at least 90 (ninety) calendar days prior to the start date of the new Experience. If the new Experience has a higher price than the originally contracted Experience, the User and/or Participant must pay the difference.

II. Request a refund, subject to the terms below.

In cases of cancellation due to force majeure or circumstances beyond Aire Libre’s control, refunds may be subject to non-recoverable costs already committed to third-party suppliers.

In the event that a Participant abandons the Experience by his/her own decision, he/she will in no case be entitled to a refund and Aire Libre will not be obligated to reimburse any additional amount.

In the event that Aire Libre cancels an Experience during the course of the Experience due to acts of God or force majeure, Aire Libre shall not be liable to refund any amount to the Participants. However, Aire Libre may offer, at its sole discretion, voluntary compensation or credit after considering non-recoverable costs already incurred.

In the event that the User and/or Participants have contracted travel insurance, they should review the terms and conditions of such insurance in order to carry out the corresponding reimbursement process.

Aire Libre shall not be liable for any expenses and/or losses incurred by the Participant in connection with the booking of the Experience, including but not limited to obtaining visas, vaccinations, flights, trains, car rental, gasoline, travel expenses and any other expenses incurred by the Participant.

Nothing in these Terms and Conditions shall be construed as an obligation of Aire Libre to provide the Services under circumstances that compromise safety, legality, operational feasibility or compliance with these Terms and Conditions.

7.6.3 Refunds

In the event that the User wishes to request a refund from Aire Libre in accordance with these Terms and Conditions, the execution period for the refund will be up to 30 (thirty) calendar days from approval of the request, whether the refund is international or domestic.

The 7-day cooling-off period described in Clause 7.6.0 remains subject to the same processing period once the refund request has been approved.

7.6.4 Credit Roll-Outs

At least 90 (ninety) calendar days prior to the Experience start date:

a. Clients may request that the amount paid be transferred as credit to a different Retreat or Getaway.

b. The credited amount must be used within a maximum of 365 (three hundred sixty-five) calendar days from the original purchase date.

c. An administrative fee of USD $100 per person will apply to the transaction.

7.6.5 Cancellation Policy for Crews & Clubs Experiences

Due to the operational nature, short sales windows and logistical commitments associated with Club & Crews Experiences, the following cancellation terms shall apply:

a. Cancellation within 7 calendar days of booking

Participants may request a cancellation with no cancellation fee within 7 (seven) calendar days of their original booking date, provided that:

The booking was made more than 90 (ninety) calendar days prior to the start date of the Experience; and

No non-recoverable payments attributable to the Participant have already been committed by Aire Libre.

In such case, the Participant shall be entitled to a full refund of the amount paid.

b. Cancellation 90 calendar days or more prior to the Experience

If a Participant cancels 90 (ninety) calendar days or more prior to the start date of the Experience:

No cancellation fee shall apply; and

The Participant may elect to receive either:

i. A full refund of the amount paid; or

ii. A transferable credit valid for a future Aire Libre Experience.

c. Cancellation between 89 and 50 calendar days prior to the Experience

If a Participant cancels between 89 (eighty-nine) and 50 (fifty) calendar days prior to the start date of the Experience:

A 30% cancellation fee shall apply to the total amount of the booking; and

The remaining balance may be:

i. Refunded to the Participant; or

ii. Converted into transferable Aire Libre credit, at the Participant’s election.

d. Cancellation within 49 calendar days prior to the Experience

If a Participant cancels 49 (forty-nine) calendar days or less prior to the start date of the Experience, all payments made shall become non-refundable.

This policy applies due to lodging, transportation, staffing, operational and supplier commitments already incurred by Aire Libre in preparation for the Experience.

e. Operational Minimum Impact

Participants acknowledge that Club & Crews Experiences are subject to operational minimums required for the Experience to be financially and logistically viable.

If a Participant’s cancellation directly causes the Experience to fall below the operational minimum number of confirmed Participants, Aire Libre reserves the right to convert any otherwise refundable amount into non-refundable Aire Libre credit.

Such determination shall be made solely at Aire Libre’s discretion, taking into consideration operational commitments already incurred, supplier obligations, staffing, transportation, accommodations and overall feasibility of the Experience.

f. Transfer of Spot

Participants may transfer their reservation to another individual up to 7 (seven) calendar days prior to the start date of the Experience, subject to:

Written notice to Aire Libre;

Completion of all required Participant documentation by the substitute Participant; and

Payment of any pending balances or applicable administrative adjustments.

g. Exceptions

Any exception to the present cancellation policy shall be granted solely at Aire Libre’s discretion and shall not constitute a waiver or modification of these Terms and Conditions for future cases.

8. Intellectual Property

The Website and all rights related to it are the exclusive property of Aire Libre. No provision in these Terms and Conditions, nor the use of the Website, grants or transfers any right over or in connection with the Website.

All intellectual property rights related to the Services, including but not limited to patents, utility models, industrial designs, trademarks, trade names, copyrights, trade secrets, know-how, technology, or any application to obtain registration of any of the above, as well as their registrations, permits, licenses or any other rights arising from the provision of the Services, are and will remain at all times the property of Aire Libre. These Terms and Conditions do not grant the User and/or Participant any rights whatsoever over Aire Libre’s intellectual property.

9. Confidentiality

All information provided by Users and/or Participants will be treated as confidential information and may not be disclosed without the consent of the User and/or Participant. This obligation of confidentiality shall not cease upon expiration, suspension, termination or rescission of these Terms and Conditions.

The employees, agents or representatives of Aire Libre, as well as third parties with whom Aire Libre has a legal relationship for performance of the obligations under these Terms and Conditions, will have access to such information. Notwithstanding the foregoing, Aire Libre may provide information in response to a duly founded and reasoned request from a competent authority.

10. Privacy

The processing of personal data carried out in connection with the provision of the Services shall be governed in accordance with the provisions of the Privacy Notice of the Holder, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (“Ley Federal de Protección de Datos Personales en Posesión de los Particulares”), its Regulations and other applicable legal provisions.

Consent for the processing of sensitive personal data will be obtained at the moment of accepting these Terms and Conditions.

11. Validity

The provisions of these Terms and Conditions shall remain in force while the User uses the Website and/or any other extension of the platform and while there are active Experiences owned or operated by Aire Libre.

However, Aire Libre may terminate access to the Website, the Services and these Terms and Conditions with respect to any User, at any time and unilaterally, without liability for Aire Libre.

12. Failures in the Website

Aire Libre shall not be liable for any damage, harm or loss to the User that may be caused by failures in the Website, the server or the Internet. Aire Libre shall not be liable for any virus that may infect the User’s computer as a result of access to or use of the Website, or as a result of any transfer of data, files, images, text or audio contained therein.

The User may not hold Aire Libre liable for any damages or losses resulting from technical difficulties or failures on Aire Libre’s Website or on the Internet. Aire Libre does not guarantee continuous or uninterrupted access and use of the Website, because it may eventually be unavailable due to technical difficulties, Internet failures, maintenance or reasons beyond Aire Libre’s control. In such cases, Aire Libre will try to restore access as soon as possible, but Aire Libre shall not be held liable for any of the foregoing.

The Website may contain links to third-party websites. Aire Libre shall not be responsible in any way for the content, products, services, advertisements or other information that may be provided by or through such sites or advertisements, nor for their privacy policies or compliance with applicable legal provisions.

Aire Libre shall not be liable for any failure in the Website derived from failure of operating systems, lack of Internet access or failure of the User to make corresponding updates.

In case there is a failure or malfunction in the Website, whether attributable to Aire Libre or not, the User must notify Aire Libre so that Aire Libre may make the modifications intended to solve such failure or malfunction.

13. Questions, Suggestions and Claims

In case the User has any question, suggestion or claim regarding the Services offered by Aire Libre, he/she may communicate it to his/her assigned advisor through WhatsApp or to the following email accounts: mau@airelibre.run and info@airelibre.run.

14. Termination

Aire Libre may cease to offer the Services, deny access to the Services or terminate the provisions of these Terms and Conditions at any time without liability to Aire Libre. In case of termination, the User shall cease to use the Website.

Notwithstanding the foregoing, termination of the Terms and Conditions shall not affect the rights and obligations arising prior to the date of termination.

Aire Libre may terminate these Terms and Conditions and restrict use of the Website by the User in case the User fails to comply with any of the obligations set forth herein.

15. Relationship

Nothing in these Terms and Conditions shall in any way constitute any type of partnership, association, commission or employment relationship between Aire Libre and the User and/or Participant.

16. Modifications

Aire Libre may modify the Terms and Conditions at any time. Aire Libre may inform Users and/or Participants through a publication on the Website or by email. Aire Libre will choose the means of notification at its sole discretion, under the understanding that notification will be deemed made when sent or published by any of the means indicated in this paragraph.

Notwithstanding the foregoing, Aire Libre may publish updates or modifications to these Terms and Conditions on the Website, and the continued use of the Website implies the express acceptance by the User of any update or modification.

The last update of the Terms and Conditions occurred on the date indicated at the beginning of these Terms and Conditions.

In the event that the User does not accept the modifications made to these Terms and Conditions, Aire Libre shall cease to provide the Services to the User immediately.

17. Headings

The User acknowledges that the headings of each Clause are for reference purposes only and shall not affect the meaning or interpretation of these Terms and Conditions.

18. Notices

All notices and/or communications between the User and/or Participant and Aire Libre shall be in writing and shall be sent by email or delivered to the following contact details:

Address:

1658 Matías Romero Street

Vértiz Narvarte, Mexico City

Mexico

ZIP Code: 03600

Phone Number: +52 1 56 3467 5304

Email: mau@airelibre.run | info@airelibre.run

19. Jurisdiction and Applicable Law

For all matters relating to the interpretation and fulfillment of these Terms and Conditions, the Parties hereby expressly and irrevocably submit to the applicable laws of the United Mexican States and to the jurisdiction of the competent courts of Mexico City, United Mexican States, and expressly and irrevocably waive any other jurisdiction that may correspond to them by virtue of their present or future domiciles or for any other reason.

20. Language

This document consists of a version in Spanish and another in English. In case of any controversy, the Spanish version will prevail.